Feeling gratitude and not expressing it is like wrapping a present and not giving it. -William Arthur Ward

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Effective One-on-Ones (With a Planning Resource for Leaders)

Effective One-on-Ones (With a Planning Resource for Leaders)

For frontline leaders and their team members, a one-on-one meeting is nothing short of a great opportunity to demonstrate how much they care about mutual success. An effective one-on-one is an important item in the front-line leader’s toolbox, specifically to:...
Love In Leadership Includes Accountability

Love In Leadership Includes Accountability

When you think about love in leadership, do you think… It’s a bunch of fluff. I can’t worry about loving my people, I have goals to meet! [Eye roll] For Pete’s sake, my job isn’t about love. It’s about getting things done! Love? At...
Leaders, Are You Available To “Just Talk It Out?”

Leaders, Are You Available To “Just Talk It Out?”

When meeting with coaching and mentoring clients, I will often do a gut check and ask, was this conversation helpful? Did this exercise make a difference? This conversation is typically in the moment, focused on a current issue and the conversation we just had. When I...

A Leadership Lesson in a Life and Death Lesson

I had met her in a space where she was a person, instead of a problem to be solved. -Paul Kalanithi, When Breath Becomes Air, page 90 When coaching or counseling team members, how often do we approach the conversation – no, the person – as if he or she is...
The Responsibility of Being Given Truth

The Responsibility of Being Given Truth

I just wrapped up a series of cultural interviews for a client. It’s one of my favorite activities in my role as a leadership development and operations effectiveness consultant. I love meeting one-on-one with people; hearing their stories, understanding their...