


Thank You Thursday – Even Though There Aren’t Enough Words
A few weeks ago, a reader commented that I had not posted a Thank You Thursday (#TYT) post in several months. He was right, and I’ve been thinking about it ever since. I had posted so many TYT posts that I felt it needed to be something really special. Something...
A Few Thoughts For This Thanksgiving Day
I commit to pause today and consider the many people and things I am thankful for. Family. Health. Food. Shelter. Safety. Friends. Opportunity. So many good people and good things are in my life. Today really is the ultimate “Thank-You Thursday” and...
Tuesday Tidbit: Happy Customer Service Week!
For about twelve years I had the privilege of leading a committed team of up to 300 customer service professionals. Celebrating them during customer service week – this first week of October – was always a fun, corporate-wide event, honoring both internal...Read moreA father is neither an anchor to hold us back, nor a sail to take us there, but a guiding light whose love shows us the way. -Anon.
Read moreWe often take for granted the very things that most deserve our gratitude. -Cynthia Ozick