Tuesday Tidbit

This Friday marks the 50th anniversary of the assassination of President John F. Kennedy.  There is a lot of coverage of this historic and history-changing event in the news; online, on TV, in magazines, and more.  Here are a few Kennedy quotes that also apply to what...

Tuesday Tidbit

In honor of Customer Service Week, here are a few quotes to consider: It is not the employer who pays the wages. Employers only handle the money… It is the customer who pays the wages. -Henry Ford Always do more than is required of you. -General George Patton Do...

Tuesday Tidbit

Do you have team members who resist the opportunity for refresher training? Or, maybe they fight learning new processes. Perhaps they aren’t interested in developing their professional skills. If that sounds like someone on your team, here’s an old tale...

Tuesday Tidbit

As you might imagine, my library includes many books of quotations, daily positive messages, and other little inspirations that I call upon now and then for some motivation or reflection. Without a life event driving this week’s tidbit, I decided to randomly...

Thank You Thursday

I woke up this morning to find the following quote in my Facebook news feed: Say thank you today to someone who doesn’t expect it. Gratitude is a wonderful gift to give, for both the one who recieves it and the one who gives. -Cory Booker It was the perfect way...

Thank You Thursday

As I write this, there are weather alerts on every local TV station; tornado warnings, reports of severe thunderstorms, viewer photos of hail and predictions of generally dangerous weather conditions about 30 miles from my house.   Our local meteorologists are...