It’s not how much we have, but how much we enjoy, that makes happiness. -Charles Spurgeon

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Tuesday Tidbit: When Cancer Touches Your Work Team

Tuesday Tidbit: When Cancer Touches Your Work Team

On Sunday, I attended the annual “Life Is Short, Eat Dessert First” breast cancer awareness and fundraising event. A local Longaberger sales leader hosts this great afternoon for her clients and friends, raising awareness and dollars for breast cancer...
BFP Moment: Take The First Step

BFP Moment: Take The First Step

Here’s a quick inspiration to start your week! Consider sharing it with others, adding a comment about why you are inspired. What is the first step you need to take?   Photo taken at a friend’s home in San Diego, CA, September,...

Leadership is the secret sauce of performance. -Ray Adler

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Tuesday Tidbit: Happy Customer Service Week!

Tuesday Tidbit: Happy Customer Service Week!

For about twelve years I had the privilege of leading a committed team of up to 300 customer service professionals. Celebrating them during customer service week – this first week of October – was always a fun, corporate-wide event, honoring both internal...