Tuesday Tidbit

May 14, 2013

This week, my mind is on endings and new beginnings, as I will finally be graduating from Otterbein University, 38 years after taking my first college class. Last night I turned in my last reflection paper and took my last final exam, perhaps ever. (Never say never,...

Tuesday Tidbit

May 7, 2013

I don’t really follow professional basketball, preferring the college sport, but once we get into the play-offs, I find myself tuning in.  While I cheer for my hometown Knicks, here are some quotes from a few basketball pros that also apply to our everyday:...

Tuesday Tidbit

Apr 30, 2013

I always enjoy the New York Times “You’re the Boss” blog. Last week’s post was titled, “Yes, You Treat Customers Well. But, How Do You Treat Employees?” Love a question that makes me think! All of us in the customer service arena...

Tuesday Tidbit

Apr 23, 2013

This past week, I started facilitating the Ohio Diversity Council Network discussion group on LinkedIn. Diversity and Inclusion is often referred to when discussing cultural and racial differences, but it also refers to generational, gender, religious, economic, or...

Tuesday Tidbit

Apr 16, 2013

After yesterday’s news, I quickly decided to change course on this week’s Tuesday Tidbit. I am writing this shortly after getting home from class, about 8:15 p.m. Monday evening. At this writing, there is still much chaos in the coverage of the Boston...

Tuesday Tidbit

Apr 9, 2013

Did you know Winston Churchill was an honorary citizen of the United States? The honor was bestowed on him by President John F. Kennedy in 1963. Churchill was only the second foreign national to be honored in such a way, and the first since the late 1700s. April 9...