Two Of The Most Important Questions I Ask

Two Of The Most Important Questions I Ask

When first meeting business contacts about operations effectiveness, process improvement or even a coaching opportunity, I am often asked what “program” I use. I used to struggle with that question. Will they think less of me if I don’t have some...

Leaders: Are We Talking *TO* Our People?

On a local public radio broadcast, the host and her guests were discussing a high speed railway option that had been taken off the table in order to focus on more efficiently designed roads, car services and bus systems. This decision was made, in part, due to...