Over the years, I have been asked to meet with some individuals who felt slighted after not being promoted to a role they interviewed for. The internal applicants felt they “deserved” the promotion more than an employee that hasn’t been with the company as long, or hasn‘t been in their position as long, etc. My [...]
Archive for August 2010
Tuesday Tidbit
August 31, 2010Newslink: Leadership
August 27, 2010NYC Mosque: Time to Act? (Or…What do leaders need to know about perfecting the timing of weighing in on a crisis?) The Wall Street Journal asked the question and nine panelists answered. Although the incident that sparked the discussion is the mosque proposed within blocks of the World Trade Center site, the actual topic at hand [...]
A life lesson on the first day of school
August 25, 2010For many schools in Central Ohio, today is the first day of school. Reading, writing, and ‘rithmetic once again take center stage, along with a myriad of classes in the social sciences, history, and technology arenas. Although school is vastly different than when I was a child, or even from when my children were younger, [...]
Tuesday Tidbit
August 24, 2010Ralph Nadar once said: “I start with the premise that the function of leadership is to develop more leaders, not more followers.” Consider how you interact with your team members. No matter what their level is, are you encouraging them to follow the rules and “just get the job done,” or are you helping them grow [...]
Lefty says, take the help!
August 23, 2010Have you ever done something completely out of your comfort zone? How did you feel about it? Challenged? Frustrated? Determined? Reluctant? Your response may have been influenced by your desire to do the uncomfortable. Was it your choice? If so, then you probably were determined to conquer the difficulty. Or, were you in a situation [...]
Newslink: Leadership
August 19, 2010Surround Yourself With Success Today’s link is to an article published August 15th in the California Job Journal. It is not so much news as it is advice. By reading it, you’ll gain insight on what impact the people you surround yourself with have on you and your success. Click HERE to for the full article written by [...]
Tuesday Tidbit
August 17, 2010Last week at work, I was privileged to participate in our Leadership Summit – a two day event celebrating and developing leadership skills. I served as both panel speaker and student, so it was an exciting two days. This week’s tidbit is related to that event. = = = = = = = = = = I came [...]
There, but for the grace of God, go I
August 13, 2010Last weekend, I spent three wonderful days in Chicago. We thoroughly enjoyed a day at Navy Pier, capped off with the Architecture cruise and fireworks on the lake. We strolled along the riverwalks and Lake Shore Drive. We had great seats at a Cubs game and enjoyed lunch at Harry Caray‘s. We were awed by the night lights [...]
Newslink: Leadership
August 12, 20102010 CRM Influential Leaders, Rising Stars and CRM Elite If you are in the customer service and contact center operations side of business like I am, then this article may be of particular interest. destinationCRM.com (CRM Magazine) recently named it’s 2010 Most Influential Leaders as well as its 2010 Rising Stars and CRM Elite. What are [...]
Tuesday Tidbit
August 10, 2010I have been sending my team at work a “Tuesday Tidbit” for about five years; maybe even longer. These messages can be as simple as a motivating quote, or it can be a short story with an important work or life lesson. A few other co-workers have asked to be copied on the messages, so there is a growing [...]
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