Thank you Thursday

Posted May 16, 2013 by El
Categories: Living Fully Present, Random, Thank-You Thursday

Tags: , , , , ,

This afternoon, I will be attending graduation rehearsal at Otterbein University. As the big weekend nears, the excitement level is certainly increasing.

Other than finally making that ceremonial walk, I’m most looking forward to both of my children and their spouses attending the ceremony with my husband and then all of us enjoying a lovely dinner together.

As much as this weekend will be about “me” as the college graduate, today, I am extraordinarily thankful for my husband’s love and his support that pushed, pulled, and ultimately carried me here.

My husband, Ken, more than anyone, knows how much work has gone into this milestone. He knows because he has also worked hard to get me to this point. He essentially parted the seas of life, clearing a path for me to simply focus on work and school.

Over the recent years, while I worked and went to school, my time was often accounted for. I had class two or three nights a week. The alternating evenings would be spent late at the office trying to stay on top of my job requirements. The weekends were spent reading, writing, and studying. Often, there was more time spent at the office.

Ken essentially took over the household. While he also worked a fulltime job, Ken took care of laundry, shopping, and cleaning. He planted, mowed and trimmed. We’ve moved twice during this time and he took care of all the related paperwork, inspections and other appointments. He helped pack and unpack. I’m not sure either of us could remember when I last cooked dinner on a weeknight – or maybe any night! Yet, there was never a complaint.

My husband encouraged me to reach my goal. When I was tired, he said keep going. When I was exhausted, he said rest a while…and then keep going. When I was stressed out during finals week, he would suggest going to the movies or for a walk together, anything to calm down and refocus. When I got an “A” on a paper or exam, he was as happy as I was. When I cried after nearly every single session of my Algebra class, he felt my anxiety and kept telling me I could do it.

My husband listened to my ramblings. I absolutely loved my major and minor program classes (leadership and communication). When I would come home from class all fired up about some discussion in class, or a new author I was swooning over, or had an Aha! moment while applying my learning to my work, Ken would never stifle my excitement.

There really aren’t enough words to describe the many ways Ken has encouraged my pursuit of a college degree and what his support has meant to me.

Ken’s name won’t be on the diploma; but, my name wouldn’t be there either, without him.

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What are you thankful for?

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Tuesday Tidbit

Posted May 14, 2013 by El
Categories: Living Fully Present, Possibility, Quotes, Tuesday Tidbit

Tags: , , ,

This week, my mind is on endings and new beginnings, as I will finally be graduating from Otterbein University, 38 years after taking my first college class. Last night I turned in my last reflection paper and took my last final exam, perhaps ever. (Never say never, right?)

The words graduation and commencement are often used interchangeably, but they actually mean two different things.

Graduation is an ending. A formal education program completed, academic requirements met; it’s time to recieve a degree and take leave of the school.

Commencement is a beginning. A graduating student is about to commence, or start, a new phase of life. For some, that may be launching a career. For others, it may be an advanced degree at a new school. For still others, it may be a personal journey filled with travel or volunteering or simply discovering what might be possible as the future unfolds.

For me, maybe I’ll catch up on the books I’ve bought but haven’t yet read, or maybe I’ll return to writing more often, or walk more regularly, or perhaps even explore a photography class.

For all of us who are graduating this month, and for anyone who is starting a new life chapter, here are some commencement thoughts from a few more well-known folks for consideration:

You cannot continue to succeed in the world or have a fulfilling life in the world unless you choose to use your life in the service somehow to others and give back what you have been given. That’s how you keep it. That’s how you get it. That’s how you grow it. – Oprah Winfrey, at Howard University, 2007

Nothing that comes easy is worth a dime. As a matter of fact, I never saw a football player make a tackle with a smile on his face. Never. – Woody Hayes, at The Ohio State University, 1986

It is likely that human beings will find fulfillment and will be rewarded for the same qualities that they have been rewarded for for 5,000 years. And that is intelligence, hard work, honesty, a sense of character, loyalty to family and friends, and above all, love and faith. If you are trying to decide what you should do, those are the things you should do. And you know it. – Fareed Zakaria, at Bates College, 2009

If someone in your family is graduating this week, congratulations!

Tuesday Tidbits are weekly messages I send to my leadership team. They are generally short & sweet, often focused on leadership or teamwork, always positive and, hopefully, motivational. I hope you also find some meaning in them.

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Thank you Thursday

Posted May 9, 2013 by El
Categories: Aging, Living Fully Present, Thank-You Thursday

Tags: , , ,

This week, the thoughts of many turn to motherhood. I am no different.

First, there is my daughter, the person for whom I was “Mommy” for the first time. I can look back and consider the joy and responsibility of raising another human being together with my husband. There were hopes and dreams that enveloped her as a newborn, the journey and milestones of her growth, now seeing her as an adult through the eyes of the rest of the world.

On the other hand, there is my Mom. This is a good time to reflect on my childhood with her and Dad; what talents and gifts she shared with me, how she influenced the adult that I am, what she sacrificed in her life so that mine could be better. I wonder how I can best honor her memory.

Today, I am thankful for the transitions of life.

My Mom died last year. Although she was “lost” due to Alzheimer’s for many years, this will be the true first Mother’s Day without her.

My daughter is pregnant with her first child. Although Baby is not due to arrrive for several weeks, she will be celebrating her first Mother’s Day as a woman stepping into this new role.

It is interesting that my Mother’s Day will have these two very opposite reflections. My Mom is no longer with us. My daughter is about to become a Mom herself.

And, so, life goes on. I am very thankful, indeed.

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What are you thankful for?

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Tuesday Tidbit

Posted May 7, 2013 by El
Categories: Quotes, Sports, Tuesday Tidbit

Tags: , ,

I don’t really follow professional basketball, preferring the college sport, but once we get into the play-offs, I find myself tuning in.  While I cheer for my hometown Knicks, here are some quotes from a few basketball pros that also apply to our everyday:

Talent wins games, but teamwork and intelligence win championships. -Michael Jordan

One man can be a crucial ingredient on a team, but one man cannot make a team. -Kareem Abdul Jabbar

Sometimes, a player’s greatest challenge is coming to grips with his role on the team. -Scottie Pippen

The best teams have chemistry. They communicate with each other and they sacrifice personal glory for the common goal. -Dave DeBusschere

Which team are you cheering for?  Which team has the best teamwork? Does it take teamwork to win?

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Tuesday Tidbits are weekly messages I send to my leadership team. They are generally short & sweet, often focused on leadership or teamwork, always positive and, hopefully, motivational. I hope you also find some meaning in them.

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Thank you Thursday

Posted May 2, 2013 by El
Categories: Living Fully Present, Random, Thank-You Thursday

Tags: , ,

My Dad was a bricklayer. He was trained as a teenage apprentice in Germany and honed his skills over many years working for private builders here in the U.S.. He developed into a talented stone mason.

Growing up, my brother and I were often exposed to job sites; Sunday afternoon drives to see the latest spectacular construction. I remember a convent in Hightstown, NJ. I remember the amazing executive home of financier and tennis family Gimelstob. I remember Dad’s pride at particularly beautiful fireplaces he built, carefully choosing and laying each stone to create the focal point of a spectacular Great Room.

Today, I am thankful for craftsman who can take ordinary stone and turn them into something beautiful and functional.

My new ktichen!On a much smaller scale, we had some work done in our kitchen over the last week. It is remarkable to me how the dull slab of stone we picked out in a cold warehouse was transformed into a beautiful granite countertop.

Ordinary tiles were turned into miniature works of art when they were handpainted with delicate flowers by an artist who happened to work at the tile shop. Two boxes of individual (no tile “sheets!”) and different tiles were carefully placed and re-placed until we had a wonderful wall of “organized randomness” evenly grouted into place.

In this day of automated this and instant that, it is good that there are still people who are skilled in some of the traditional building crafts. Art and real skill can’t be learned reading a website or a one hour class at your local home immprovement store. It takes time, practice, trial, failure and trying again.

It was exciting to watch the raw materials become my new kitchen workspace. I will think of the men who did the work – and my Dad – often, I’m sure.

What are you thankful for?

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Tuesday Tidbit

Posted April 30, 2013 by El
Categories: Leadership, Quotes, Tuesday Tidbit

Tags: , , ,

I always enjoy the New York Times “You’re the Boss” blog. Last week’s post was titled, “Yes, You Treat Customers Well. But, How Do You Treat Employees?” Love a question that makes me think!

All of us in the customer service arena are extremely focused on customer satisfaction. At our company, we are no different. We monitor customer feedback, we are concerned about service level agreements, we want to exceed expectations whether it’s a customer’s first experience or hundredth experience.

How does that translate to how we treat team members? Blogger Josh Patrick brings up several points to consider:

Respond to emails and phone calls in a timely manner. If the email is too long, pick up the phone or walk over and visit (if possible).

Employ Dan Sullivan’s four referability habits: “Show up on time. Say please and thank you. Do what you say. Finish what you start.”

Recognize that a team member may have taken a risk reaching out to leadership. It’s that important to them. Make it important to you, too.

Admit when you’ve made a mistake (they know anyway!) and do everything in your power to promptly turn it around.

At the end of the day, trust is what it’s all about. If we don’t treat our employees the way we treat our best customers, they will stop trusting us. And it’s very difficult to get that trust back. -Josh Patrick

What about you? Are you treating your team members as well as you would treat a customer?

Tuesday Tidbits are weekly messages I send to my leadership team. They are generally short & sweet, often focused on leadership or teamwork, always positive and, hopefully, motivational. I hope you also find some meaning in them.

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Tuesday Tidbit

Posted April 23, 2013 by El
Categories: Diversity, Quotes, Tuesday Tidbit

Tags: , , , , ,

This past week, I started facilitating the Ohio Diversity Council Network discussion group on LinkedIn. Diversity and Inclusion is often referred to when discussing cultural and racial differences, but it also refers to generational, gender, religious, economic, or personal orientation differences. Appreciating what makes each of us different can make all of us stronger.

As leaders, we need to leverage the uniqueness of our team members to enhance the performance of the whole team. How to honor those differences while keeping everyone moving in the same direction is one of the many challenges of leadership. With diversity and inclusion in mind, here are some related quotes:

It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences. -Audre Lorde

Diversity: the art of thinking independently together. -Malcolm Forbes

The price of the democratic way of life is a growing appreciation of people’s differences, not merely as tolerable, but as the essence of a rich and rewarding human experience. -Jerome Nathanson

You were born an original … Don’t die a copy. -John Mason

Civilization is the process in which one gradually increases the number of people included in the term ‘we’ or ‘us’ and at the same time decreases those labeled ‘you’ or ‘them’ until that category has no one left in it. -Howard Winters

Do you have a favorite quote on this topic? Add a comment and share!

 

Tuesday Tidbits are weekly messages I send to my leadership team. They are generally short & sweet, often focused on leadership or teamwork, always positive and, hopefully, motivational. I hope you also find some meaning in them.

Bookmark and Share

 


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